Terms and Conditions

This Agreement was last modified on 18 February 2016.

The followings are the terms and conditions for NSG Electronics Store:

  1. Payment: All payments must be made in full and in advance of delivery or pickup of the purchased products. We accept payment by credit card, debit card, and other methods as indicated on our website.
  2. Order Cancellation and Changes: Orders can be canceled or changed at any time before shipment. If an order is canceled, a full refund will be issued.
  3. Product Availability: While we make every effort to keep our website updated with the latest product information and availability, there may be times when products are out of stock or discontinued. If a product is not available, we will notify you as soon as possible and offer an alternative product or a full refund.
  4. Product Description and Specifications: We make every effort to provide accurate product descriptions and specifications, but we cannot guarantee that all information is error-free. If you have any questions or concerns about a product, please contact us before placing your order.
  5. Delivery: We will make every effort to deliver your order within the estimated delivery time. If a delay occurs, we will notify you as soon as possible.
  6. Returns and Refunds: We accept returns within 14 days of delivery for most products. To initiate a return, please contact us for instructions. Refunds will be issued in the original form of payment.
  7. Warranty: All products sold by NSG Electronics Store come with a manufacturer’s warranty. If you experience any issues with a product, please contact us for assistance.
  8. Liability: NSG Electronics Store will not be liable for any damages or losses arising from the use of our products or services.
  9. Governing Law: These terms and conditions are governed by the laws of the jurisdiction in which NSG Electronics Store operates.
  10. Changes to Terms and Conditions: NSG Electronics Store reserves the right to modify these terms and conditions at any time without notice. Your continued use of our website and services constitutes your acceptance of the revised terms and conditions.

By using NSG Electronics Store, you agree to be bound by these terms and conditions. If you have any questions or concerns, please contact us for assistance.

1.   Payment

The following are the detailed payment terms and conditions for NSG Electronics Store:

  1. Payment Method: We accept payment by credit card, debit card, and other methods as indicated on our website. The payment methods may vary based on your location and currency.
  2. Payment in Full: All payments must be made in full and in advance of delivery or pickup of the purchased products. Partial payments are not accepted.
  3. Cash-on-delivery: If you Selected Cash on delivery method, it does not change after the product is shipped.
  4. Order Cancellation and Changes: Orders can be canceled or changed at any time before shipment. If an order is canceled, a full refund will be issued to the original form of payment.
  5. Refunds: Refunds will be issued in the original form of payment in the event of a canceled order or a return accepted under our returns policy. Refunds will typically be processed within 7-10 business days of the return being received.
  6. Payment Processing: Payments made through our website are processed securely using industry-standard encryption. NSG Electronics Store is not responsible for any unauthorized access to or use of your payment information.
  7. Payment Disputes: In the event of a payment dispute, please contact us for assistance. We will make every effort to resolve the dispute in a fair and timely manner.
  8. Payment Security: We take the security of your payment information seriously and use industry-standard encryption to protect your data.

By making a payment for a product or service offered by NSG Electronics Store, you agree to these payment terms and conditions. If you have any questions or concerns, please contact us for assistance.

1.   Order Cancellation:

The following are the detailed terms and conditions for order cancellation and changes at NSG Electronics Store:

  1. Order Cancellation: Orders can be canceled at any time before shipment. To cancel an order, please contact us as soon as possible.
  2. Refunds for Cancelled Orders: If an order is canceled, a full refund will be issued to the original form of payment. Refunds will typically be processed within 7-10 business days of the cancellation request being received.
  3. Order Changes: Orders can be changed at any time before shipment. To make changes to an order, please contact us as soon as possible.
  4. Limitations on Order Changes: Some changes may not be possible once an order has been placed, such as changes to the product, quantity, or delivery address.
  5. Responsibility for Order Changes: It is the customer’s responsibility to ensure that all order changes are communicated to NSG Electronics Store in a timely and accurate manner.

By placing an order with NSG Electronics Store, you agree to these terms and conditions for order cancellations and changes. If you have any questions or concerns, please contact us for assistance.

 

2.   Product Availability

The following are the detailed terms and conditions regarding product availability at NSG Electronics Store:

  1. Product Availability: The availability of products on our website is subject to change without notice. We make every effort to ensure that the products we offer are in stock and available for immediate shipment.
  2. Backordered Items: If a product is out of stock or back-ordered, we will notify you as soon as possible and provide an estimated shipping date. You may choose to wait for the product to become available or cancel your order for a full refund.
  3. Substitute Products: In some cases, we may offer a substitute product in place of an out-of-stock or back-ordered item. You will be given the option to accept or decline the substitute product.
  4. Product Descriptions: We make every effort to accurately describe the products we offer. However, product descriptions, specifications, and availability are subject to change without notice.

By placing an order with NSG Electronics Store, you agree to these terms and conditions regarding product availability. If you have any questions or concerns, please contact us for assistance.

3.   Product Description and Specifications

The following are the detailed terms and conditions regarding product descriptions and specifications at NSG Electronics Store:

  1. Accuracy of Product Descriptions: We make every effort to accurately describe the products we offer. However, there may be errors or inaccuracies in product descriptions, specifications, or other information on our website. We reserve the right to correct any errors or inaccuracies at any time.
  2. Product Specifications: Product specifications, such as size, weight, color, and features, are subject to change without notice. We recommend that you review the product specifications before placing your order.
  3. Product Images: Product images on our website are for illustration purposes only and may not be an exact representation of the product. The actual product may vary in color, size, or other specifications.
  4. Product Documentation: Product documentation, such as user manuals, product guides, and data sheets, may be provided with the product or can be found on our website.

By placing an order with NSG Electronics Store, you agree to these terms and conditions regarding product descriptions and specifications. If you have any questions or concerns, please contact us for assistance.

 

4.   Product Delivery

The following are the detailed terms and conditions regarding product delivery at NSG Electronics Store:

  1. Delivery Timeframe: Delivery timeframes are estimated and may vary depending on the shipping method and location. We will provide a delivery estimate when you place your order.
  2. Delivery Changes: You may change the delivery address or shipping method for your order at any time before shipment. Please contact us as soon as possible to make changes.
  3. Delivery Responsibility: It is the customer’s responsibility to ensure that the delivery address provided is accurate and that someone is available to receive the delivery. If the delivery is not received due to an incorrect address or an unavailable recipient, additional charges may apply for re-delivery.
  4. Delivery Damage: If you receive a damaged product, please contact us immediately. We will make every effort to resolve the issue as quickly as possible.
  5. Delivery of Multiple Products: If your order includes multiple products, they may be shipped separately and arrive at different times.

By placing an order with NSG Electronics Store, you agree to these terms and conditions regarding product delivery. If you have any questions or concerns, please contact us for assistance.

 

5.   Returns and Refunds

The following are the detailed terms and conditions regarding returns and refunds at NSG Electronics Store:

  1. Return Policy: If you are not completely satisfied with your purchase, you may return the product within 14 days of receipt for a refund or exchange for other cities where the store isn’t located. If the store is located in the same city or joined city where the store is located e.g. Rawalpindi and Islamabad it must be within 7 days of receipt.
  2. Eligible Returns: Returns will only be accepted for products that are in their original condition, including packaging, accessories, and manuals.
  3. Ineligible Returns: Returns will not be accepted for products that have been damaged, altered, or otherwise modified.
  4. Return Process: To initiate a return, please contact us to obtain a return merchandise authorization (RMA) number. The product must be returned in its original packaging, along with all accessories and manuals, within 14 days of receipt.
  5. Refunds: Refunds will be issued to the original form of payment within 7-10 business days of receipt of the returned product. Refunds will only be issued for the purchase price of the product, excluding shipping and handling charges.
  6. Exchanges: If you would like to exchange a product, please contact us to initiate the exchange process.
  7. Restocking Fees: Information about any restocking fees that may apply to returned products, including the amount of the fee and the conditions under which it will be charged.
  8. Shipping Costs: Information about who is responsible for shipping costs for returned products, including the customer or NSG Electronics Store.
  9. Refunds for Digital Products: Information about how refunds will be handled for digital products, such as software or online courses.
  10. Gift Returns: Information about the process for returning a product that was purchased as a gift.
  11. Defective Products: Information about the process for returning a defective product, including who is responsible for shipping costs and whether a replacement product will be provided.
  12. Time Limit for Returns: Information about the time limit for returning a product, including whether there is a specific deadline or if returns are accepted within a certain time frame after purchase.
  13. Proof of Purchase: Information about what documentation is required to process a return, such as a receipt or order confirmation.

By placing an order with NSG Electronics Store, you agree to these terms and conditions regarding returns and refunds. If you have any questions or concerns, please contact us for assistance.

6.   Warranty

The following are the detailed terms and conditions regarding the warranty at NSG Electronics Store:

  1. Warranty Coverage: NSG Electronics Store provides a warranty on products sold to ensure that they are free from defects in materials and workmanship under normal use. The length of the warranty period and specific coverage details will vary by product.
  2. Making a Warranty Claim: To make a warranty claim, customers must contact NSG Electronics Store within the warranty period and provide proof of purchase. The customer may be required to describe the issue and photos or other documentation.
  3. Warranty Repairs and Replacements: NSG Electronics Store will either repair or replace the product, at its discretion, if it is found to be defective. In some cases, the customer may be responsible for shipping costs associated with the repair or replacement.
  4. Exclusions from Warranty Coverage: The warranty does not cover damage caused by accident, misuse, abuse, unauthorized modification, or other external factors. The warranty also does not cover normal wear and tear or cosmetic damages such as scratches, dents, and discoloration.
  5. Limitation of Liability: The warranty provided by NSG Electronics Store is instead of all other warranties, express or implied. NSG Electronics Store shall not be liable for any indirect, incidental, or consequential damages resulting from the use of the product.

By purchasing a product from NSG Electronics Store, the customer agrees to these terms and conditions regarding warranty. If you have any questions or concerns, please contact us for assistance.

7.   Liability

The following are the detailed terms and conditions regarding liability at NSG Electronics Store:

  1. Limitation of Liability: NSG Electronics Store is not responsible for any indirect, incidental, or consequential damages resulting from the use of products sold at our store. This includes, but is not limited to, loss of profits, loss of data, or other business interruptions.
  2. Disclaimer of Warranties: NSG Electronics Store provides products “as is” and does not make any express or implied warranties, including warranties of merchantability or fitness for a particular purpose.
  3. Indemnification: The customer agrees to indemnify and hold harmless NSG Electronics Store from any claims, damages, or expenses arising from the use of products purchased from our store.
  4. Product Liability: NSG Electronics Store shall not be liable for any damages arising from a product defect unless such defect was caused by our gross negligence or intentional misconduct.
  5. Claims and Dispute Resolution: Any claims or disputes arising from the use of products sold at NSG Electronics Store must be resolved through arbitration by the terms and conditions outlined in the agreement between NSG Electronics Store and the customer.

These terms and conditions regarding liability are intended to protect NSG Electronics Store and its customers. If you have any questions or concerns, please contact us for assistance.

 

8.   Governing law in Pakistan

The following are the detailed terms and conditions regarding governing law in Pakistan for NSG Electronics Store:

  1. Governing Law: The agreement between NSG Electronics Store and the customer shall be governed by and construed by the laws of Pakistan.
  2. Jurisdiction: Any disputes arising from the agreement between NSG Electronics Store and the customer shall be resolved by the laws of Pakistan and the jurisdiction of the courts in Pakistan.
  3. Choice of Law: The parties agree that the laws of Pakistan shall govern the agreement between NSG Electronics Store and the customer and any disputes arising therefrom.
  4. Waiver of Jury Trial: The parties waive their right to a jury trial in connection with any dispute arising from the agreement between NSG Electronics Store and the customer.
  5. Severability: If any provision of the agreement between NSG Electronics Store and the customer is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

These terms and conditions regarding governing law in Pakistan are intended to ensure that any disputes arising from the agreement between NSG Electronics Store and the customer are resolved by the laws of Pakistan. If you have any questions or concerns, please contact us for assistance.

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Changes Terms and Conditions to Agreement

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions. The following are the detailed terms and conditions regarding changes to the agreement between NSG Electronics Store and the customer:

  1. Amendment: NSG Electronics Store reserves the right to amend these terms and conditions at any time without prior notice to the customer.
  2. Notice of Changes: NSG Electronics Store will provide notice of any changes to these terms and conditions by posting the revised terms and conditions on our website.
  3. Effective Date: Any changes to these terms and conditions will be effective immediately upon posting on our website.
  4. Continuation of Agreement: The customer’s continued use of products purchased from NSG Electronics Store after any changes to these terms and conditions constitutes the customer’s acceptance of the revised terms and conditions.
  5. Termination: If the customer does not agree to any changes to these terms and conditions, the customer must discontinue the use of products purchased from the NSG Electronics Store.

These terms and conditions regarding changes to the agreement between NSG Electronics Store and the customer are intended to ensure that NSG Electronics Store can make necessary changes to these terms and conditions from time to time without disrupting the customer’s use of products purchased from our store. If you have any questions or concerns, please contact us for assistance.

Contact Us

If you have any questions about this Agreement, please contact us by filling out this contact form